Privacy Policy

7p7p ("we", "us", or "the Operator") operates the online gaming platform accessible at https://7p7p.bet (the "Platform"). This Privacy Policy describes how 7p7p collects, uses, stores, discloses, and protects the personal information of users ("you" or "the Player") who access or use the Platform.

This Privacy Policy applies to all personal data collected through the Platform, including data collected during account registration, financial transactions, gameplay, customer support interactions, and general browsing of the Platform. By using 7p7p, you consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you should not use the Platform.

We collect several categories of personal data in order to operate the Platform and provide you with a safe, fair, and functional gaming experience. The following table summarizes the types of data we collect and the context in which they are collected:

We collect this data directly from you (during registration, deposits, and support contacts), automatically from your device (through cookies and similar technologies), and from KYC verification providers where identity checks are required. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data.

7p7p uses personal data only for legitimate, clearly defined purposes. We do not use your data for any purpose that conflicts with the reason it was originally collected. The primary purposes for which we use your personal data include:

• Account creation and management: registering your account, verifying your identity, and maintaining the accuracy of your account information.
• Transaction processing: processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in BDT.
• Service delivery: providing you with access to games, promotions, and Platform features that you have requested or are entitled to.
• Compliance and fraud prevention: conducting KYC checks, detecting and preventing fraud, money laundering, and other prohibited activities in accordance with applicable legal obligations.
• Responsible gaming: monitoring gameplay patterns to identify indicators of problem gambling and, where appropriate, applying responsible gaming tools or restrictions.
• Communications: sending you service-related notifications (e.g. deposit confirmations, security alerts, account status updates) and, where you have opted in, promotional communications about bonuses and offers.

We do not use automated profiling or decision-making that produces legal or similarly significant effects on you without your awareness. Where we perform automated processing (for example, fraud detection algorithms), a human review is available upon request.

7p7p processes your personal data on the following legal grounds, as appropriate to each specific processing activity:

• Contractual necessity: processing required to fulfill our contractual obligations to you as a registered player, including account management and transaction processing.
• Legal obligation: processing required to comply with applicable legal and regulatory requirements, including anti-money-laundering obligations, KYC requirements, and tax reporting.
• Legitimate interests: processing necessary for 7p7p's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided these interests are not overridden by your fundamental rights.
• Consent: where we rely on your consent (for example, for optional marketing communications), you have the right to withdraw consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

7p7p does not sell, rent, or trade your personal data. We may share your data with trusted third parties only in the following limited circumstances:

• Payment processors: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and City Bank. These processors handle your payment data under their own privacy and security standards.
• Game providers: to deliver the games you play on the Platform. Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive minimal technical data (such as a session token) required to run their games.
• KYC and compliance partners: to fulfill our identity verification and anti-money-laundering obligations, we may share identity documents and verification data with accredited KYC service providers.
• Legal and regulatory authorities: where we are required by applicable law, court order, or regulatory instruction to disclose personal data, we will do so in the minimum amount necessary and will notify you where legally permitted.

7p7p uses cookies and similar tracking technologies to operate the Platform, improve user experience, and analyze usage patterns. Cookies are small text files stored on your device by your browser. We use the following types of cookies:

• Strictly necessary cookies: required for core Platform functionality such as session management, login state, and secure transaction processing. These cannot be disabled without breaking Platform features.
• Analytics cookies: used to understand how players navigate the Platform, which games are most popular, and where technical issues arise. This data is aggregated and does not identify you personally.
• Preference cookies: used to remember your platform settings such as language preference and responsible gaming tool configuration so that you do not have to re-enter them on subsequent visits.

Most browsers allow you to control or delete cookies through their settings. Disabling strictly necessary cookies may impair Platform functionality. Disabling analytics or preference cookies will not prevent you from using the Platform but may reduce the quality of your experience.

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. As a general guide: account data is retained for the duration of your active account and for a period of up to five (5) years following account closure; financial transaction records are retained for up to seven (7) years for anti-money-laundering and tax compliance purposes; KYC verification documents are retained for the period required by applicable identity verification regulations.

When data is no longer required and no legal obligation requires its continued retention, we securely delete or anonymize it. If you request deletion of your account, we will action your request in accordance with our data retention schedule and applicable legal obligations. In some cases, a portion of your data (such as transaction records) may be retained beyond your account closure date to meet regulatory requirements.

7p7p takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption across all data transmissions between your device and our servers, ensuring that your personal and financial data cannot be intercepted in transit.
• Access controls restricting internal access to personal data to only those personnel who require it to perform their job functions. All such personnel are bound by confidentiality obligations.
• Regular security assessments and vulnerability testing of Platform infrastructure to identify and remediate potential weaknesses before they can be exploited.
• Secure storage of passwords using industry-standard hashing algorithms. 7p7p staff cannot view your password in plain text.

As a player on 7p7p, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within 30 days:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: you may request that we limit how we use your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

We will not discriminate against you for exercising any of your data rights. In cases where a request cannot be fulfilled (for example, because legal retention obligations override an erasure request), we will explain our reasons clearly in writing within the 30-day response window.

The 7p7p Platform may reference or integrate with third-party services such as game providers and payment processors. These third parties operate independently and have their own privacy policies. 7p7p is not responsible for the privacy practices, data handling, or content of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with through or in connection with the Platform.

Where 7p7p facilitates access to a third-party game or payment environment, only the minimum data necessary to establish the connection (such as a session token or anonymized player identifier) is transmitted. We do not share your full personal profile with game providers or payment processors beyond what is strictly required for service delivery and compliance.

The 7p7p Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will take immediate steps to delete that data and close the associated account.

7p7p reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Where changes are significant, we may also notify you by email to your registered address or by a prominent notice on the Platform. We encourage you to review this Policy periodically to stay informed about how we protect your data.

Your continued use of the Platform following any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should cease using the Platform and may request closure of your account by contacting [email protected].

Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7p7p handles your personal data, please contact our support team. All privacy-related inquiries are handled with discretion and will receive a response within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

Support email (plain text, not a link): [email protected] — Response within 24 hours.