Responsible Gaming at 7p7p

7p7p is built on the belief that entertainment and player safety go hand in hand. We are committed to providing a gaming environment where every player in Bangladesh — from Dhaka to Chittagong, Sylhet to Khulna — can enjoy cricket betting, slots, live casino, and crash games without losing sight of personal boundaries and financial wellbeing.

Responsible gaming is not just a set of rules — it is a core value. Our platform actively monitors gameplay patterns, enforces age verification at registration, and makes protective tools accessible from within the account dashboard. If you ever feel that gambling is affecting your daily life, your finances, or your relationships, 7p7p urges you to use the tools available or reach out to our support team immediately.

The 7p7p platform is strictly reserved for individuals aged 21 years and above. This is a firm policy that applies to all players across Bangladesh, regardless of whether local law specifies a different minimum age for gambling activities. We set this threshold higher because we believe young adults benefit from additional time before engaging with real-money gaming.

At registration, all players must confirm that they are 21 or older. We conduct KYC (Know Your Customer) identity verification checks to enforce this policy. Any account found to belong to a person under 21 will be immediately suspended, all winnings forfeited, and any remaining balance returned to the verified payment method.

One of the most effective ways to stay in control of your gambling is to set deposit limits before you start playing. 7p7p allows you to configure limits from your account dashboard at any time. Here is how the deposit limit tool works:

If you reach your deposit limit, the platform will automatically block further deposits until the limit period resets. You cannot override this block manually — it is a firm safeguard, not a soft suggestion. We recommend reviewing and adjusting your limits every month in line with your personal financial situation.

Sometimes you need a break — whether for a short reset or a longer period of reflection. 7p7p provides two tiers of account suspension to suit your needs:

• Time-Out (short break): pause your account for 24 hours, 48 hours, or 7 days. During a time-out you cannot log in, deposit, or play. You will also not receive promotional communications during this period.
• Self-Exclusion (extended break): exclude yourself for 30 days, 3 months, 6 months, 1 year, or permanently. Self-exclusion is firm — once activated, it cannot be reversed until the exclusion period has fully elapsed.
• Permanent Self-Exclusion: if you feel gambling has become a serious problem, you may request permanent self-exclusion. This closes your account indefinitely and cannot be undone. Contact [email protected] to initiate this process.

To activate a time-out or self-exclusion, log in to your 7p7p account, navigate to Account Settings, and select the Responsible Gaming section. Alternatively, email [email protected] with your registered account details and preferred exclusion period. Our team will process your request within 24 hours Bangladesh Standard Time (BST, UTC+6).

Gambling problems can develop gradually and are not always easy to recognize from the inside. The following signs may indicate that gambling has stopped being entertainment and has become a problem. If you recognize two or more of these signs in yourself, we encourage you to take immediate action:

7p7p's platform includes session reminder notifications that can alert you after a defined period of continuous play. You can configure these reminders from your account settings — for example, setting a reminder every 30 minutes or every hour. When a reminder appears, you will see a summary of your current session, including time played, total deposited, net result (win or loss), and an option to end the session immediately.

These reality checks are designed to interrupt the flow of play and give you a moment of clarity. Experienced problem gambling counselors recommend pausing every 30-60 minutes to ask yourself: am I playing because it is enjoyable, or am I playing to avoid something? The answer to that question is one of the most honest indicators of whether your relationship with gambling is healthy.

7p7p takes its duty of care toward minors and potentially vulnerable players very seriously. We recommend the following steps for households in Bangladesh where young people may have access to shared devices:

• Always log out of your 7p7p account when using a shared phone or tablet, and never save your login credentials on shared devices.
• Use the parental control features available on your Android or iOS device to restrict access to gambling-related applications and websites.
• Keep your 7p7p account credentials private. Do not share your username, password, or bKash/Nagad PIN with anyone, including family members.

If you suspect that a minor has been accessing gambling content through your account or device, please report it to [email protected] without delay. We treat all such reports as urgent and will take immediate action to secure the account and prevent further access.

Get Support — You Are Not Alone

If you feel that gambling has become a problem for you or someone you care about, please reach out. 7p7p's support team is available 24/7 and is trained to handle responsible gaming inquiries with care and confidentiality. There is no judgment — only support.

To activate any responsible gaming tool — deposit limits, time-out, self-exclusion, account lock — or to ask for help, contact our team directly: [email protected] — Response within 24 hours Bangladesh Standard Time (BST, UTC+6).

Remember: gambling is meant to be an enjoyable pastime. If it ever stops feeling that way, that is the signal to pause, use our tools, and talk to someone. 7p7p is committed to standing by every player throughout their journey — not just when things are going well. For adults aged 21 and above only. Play responsibly.